Terms And Conditions

1. No product will be reserved upon clicking the “add” or “confirm” button. Limited quota applies on product supply, first paid first served, while stock lasts.
2. No changes, cancellation, refund or exchange can be made once an order is confirmed.
3. All purchase and transaction of product(s) in this web site is not eligible for the HK$20 discount of “SHKP Malls Online Ordering Offer”, bonus point registration of The Point or any promotion activities of malls (including gift and free parking order redemption)
4. Each customer entitles to purchase a maximum of 1 pc of each product.
5. No delivery included. Customers should collect the product(s) at designated pick-up location during operation hours on or before 20 Sept 2023 (Wed). No replacement or refund shall be made if failed to collect on or before the operation hours on 31 Aug 2022.
6. A confirmation email will be sent to email address provided upon order confirmation. A QR code for pick-up will be enclosed in the confirmation email. Customers should provide and access the valid email account and internet to get and present the QR code for product collection at the designated pick-up location.
7. This product is non-refundable, non-transferrable, not for sale, non-exchangeable for cash, cash coupon, gift certificate, coupon, products or services.
8. Product(s) may be defected or damaged, no exchange, refund, after sales service and warranty included.
9. Sun Hung Kai Properties, the participating malls and the participating merchants will not bear any responsibility in any case of network problems, system malfunctioning, poor phone reception, blocking by third party applications, incomplete/ inaccurate/ missing information provided by customers that cause the delay, loss, mistake or corruption of an information transfer, which caused failure of completion of order/transaction, failure of delivery of confirmation email and respective QR code for pick-up verification or other issues of order/transaction.
10. Sun Hung Kai Properties and the participating malls shall not be responsible for any obligations and liabilities in relation to the products or services provided by the respective product or service provider(s).
11. Sun Hung Kai Properties, the participating malls and the participating merchants/suppliers reserve the right to amend the terms conditions and offers, or terminate the offer without prior notice and will not bear any responsibilities. In case of dispute, the decision of Sun Hung Kai Properties and the participating malls shall be final.
12. Please refer to this online ordering web site for Terms & Conditions.